Refrigeration service · Warsaw and Masovia
Refrigeration service in Warsaw: cold room and condensing unit repair
ColdBack services cold rooms, freezer rooms, condensing units, refrigerated counters and display cases in Warsaw and Masovia. We take calls on 516 338 012 on working days, 8:00-18:00. Clients with a service contract have on-call service around the clock, 7 days a week. For these clients in Warsaw we guarantee arrival within 4 hours of the call, and we carry out F-gas leak checks with full documentation.
- 24/7on-call with a contract
- 4 harrival with a contract (Warsaw)
- F-gascompany certificate
- 5.050 Google reviews

What we service
From a single cold room in a restaurant to refrigeration systems in large-format stores.
Emergency repairs
Diagnosis, replacement of compressors, fans, valves and controllers, repair of refrigerant leaks.
Condensing units
Service and repair of condensing units, including Bitzer, Danfoss, Copeland, Tecumseh and Frascold.
Refrigerated counters and display cases
Servicing equipment in large-format stores: adjustment, cleaning, defrosting.
F-gas leak checks
Leak checks at the intervals required by law, with CRO entries.
Scheduled maintenance
Cleaning condensers and evaporators, checking operating parameters, a report with recommendations.
Controls and monitoring
Carel controllers, temperature alarms, HACCP-compliant temperature logging, remote monitoring of systems we installed.
Service contract
Peace of mind instead of night-time breakdowns
A service contract gives your system a permanent caretaker: regular inspections, F-gas documentation and a guaranteed response time. Fewer breakdowns, less spoiled stock and predictable costs.
24/7 on-call service
Night, weekend and public holiday on-call service is available to companies with a service contract, and in Warsaw also a guaranteed response within 4 hours. Without a contract we take calls Mon-Fri 8:00-18:00.
Want to be sure a Saturday breakdown will not spoil your stock? Call 516 338 012 and we will match the inspection scope and response time to your cold room.
- Arrival within 4 hof a breakdown call in Warsaw
- F-gas leak checksat the intervals required by law, entered in the CRO
- Periodic maintenancecleaning, parameter checks, report
- Temperature loggingHACCP-compliant, alarms from controllers
Cold room breakdown? What to do before the technician arrives
These steps help save your stock and speed up the repair. First call: 516 338 012.
516 338 012- 01Do not open the room door unless you must: every opening lets warm air in.
- 02Check the power supply and fuses for the condensing unit and the controller.
- 03Write down the alarm message and the temperature on the controller and give them to us over the phone.
- 04Check that the unit's condenser is not blocked or heavily soiled.
- 05Move the most sensitive stock to another working cold room, if you can.
Who we work for
- Large-format storesCounters, display cases, refrigerated cabinets, central and CO₂ systems.
- Restaurants and hotelsCold rooms, freezer rooms, blast chiller cabinets, HACCP temperature logging.
- Food processing and warehousesStorage freezer rooms and cold rooms, high-capacity condensing units.
How it works
01CallPhone 516 338 012 or use the form. Contract clients: 24/7 on-call service.
02Diagnosis by phoneWe ask about the symptoms and alarm and tell you what to do until we arrive.
03Technician arrivesWith parts and tools. With a contract in Warsaw, within 4 h.
04Repair and testRepair, leak test, temperature check, report.
05RecommendationsWhat to improve so the breakdown does not happen again.
Our projects
Catering2026Blast chilling room for the Pomelo catering plant2026blast chilling roomongoing serviceA blast chilling room for a catering plant, with a machine room and a power and control switchboard. ColdBack also provides ongoing service for the client's equipment.
Trade2026CO₂ refrigeration system upgrade in a hypermarket2026CO₂ (R744)hypermarketUpgrade of the refrigeration system to CO₂ (R744) in an operating hypermarket: rooftop works, new pipework above the sales floor and connection of refrigerated cabinets.
Service area
We provide emergency service and maintenance inspections in Warsaw and across Masovia (Mazowieckie Province). Service contracts with guaranteed arrival within 4 hours cover Warsaw.
Frequently asked questions
How quickly can you get to a cold room breakdown in Warsaw?
We take calls on working days, 8:00-18:00. Clients with a service contract have on-call service around the clock, 7 days a week. For contract clients in Warsaw we guarantee arrival within 4 hours of the call. Without a contract, we agree the arrival time during the call. Our service vans carry parts, so we fix about 80% of breakdowns on the spot.
How much does refrigeration service cost?
The cost depends on the type of fault, the parts needed and the time of the call. Before we travel, we tell you the cost of the call-out and diagnosis, and before the repair we give you a price for it. With a service contract, maintenance inspections are covered by a fixed fee.
How often does a refrigeration system need a leak check?
It depends on the refrigerant charge in tonnes of CO₂ equivalent: from 5 to 50 t every 12 months, from 50 to 500 t every 6 months, from 500 t every 3 months. With a working leak detection system, the intervals are doubled. We enter every check in the CRO.
Do you service refrigerated counters and display cases in shops?
Yes, mainly in large-format stores: adjustment, condenser cleaning, defrosting, repairs and maintenance inspections of the store's whole refrigeration system.
Which condensing unit brands do you service?
We work with equipment from Bitzer, Danfoss, Copeland, Dorin, Frascold, Tecumseh, Castel, Carel, Kelvion (formerly Goedhart) and Carrier, among others. We buy parts directly from distributors, and our team trains regularly with the manufacturers. If you have another brand, call us and give us the model from the rating plate.
What does a service contract include?
Regular maintenance inspections and maintenance, F-gas leak checks with documentation, and guaranteed arrival within 4 hours in Warsaw.
Related services
Tell us what you need
We reply within one working day and prepare quotes within 48 hours. In a breakdown, do not write, call us.
ColdBack Sp. z o.o., Jaśminowa 2, 05-462 MajdanOffice: Mon-Fri 8:00-18:00 · 24/7 on-call service