PL516 338 012Refrigeration, serviceRequest a quote

Condensing unit service · Warsaw and Masovia

Condensing unit service: repairs and maintenance inspections

Condensing unit service covers maintenance inspections, diagnostics and repairs of compressors, condensers and controls. ColdBack services Bitzer, Danfoss, Copeland, Dorin, Frascold and Tecumseh condensing units in Warsaw and Masovia. Our service vans carry spare parts, so we fix around 80% of faults on the spot, and clients with a service contract in Warsaw are guaranteed a response within 4 hours.

  • 80%of faults fixed on the spot
  • up to 4 hresponse with contract, Warsaw
  • 24/7on-call service with contract
  • F-gasleak checks
Compressor rack with pipework in a machine roomWarsaw and Masovia
Scope

What we do on condensing units

Most condensing unit failures give warning signs first: higher pressures, longer running times, noise. A regular maintenance inspection picks them up before the cold room stops.

  • Diagnostics and repairs

    Measuring pressures, temperatures and current draw, reading controller alarms, repair on site.

  • Compressor replacement

    Replacing a failed compressor, with system cleaning, evacuation and recharging.

  • Leaks and refrigerant

    Finding and fixing leaks, topping up refrigerant, leak checks with an entry in the CRO.

  • Condensers and fans

    Cleaning condensers, replacing fans and motors, checking airflow.

  • Controls and electrics

    Controllers, pressure switches, contactors, motor protection, temperature logging.

  • Service contract

    Maintenance inspections on fixed dates, a response within 4 hours in Warsaw and 24/7 on-call service for clients with a contract.

Service contract

Peace of mind instead of night-time breakdowns

A service contract gives your system a permanent caretaker: regular inspections, F-gas documentation and a guaranteed response time. Fewer breakdowns, less spoiled stock and predictable costs.

24/7 on-call service

Night, weekend and public holiday on-call service is available to companies with a service contract, and in Warsaw also a guaranteed response within 4 hours. Without a contract we take calls Mon-Fri 8:00-18:00.

Want to be sure a Saturday breakdown will not spoil your stock? Call 516 338 012 and we will match the inspection scope and response time to your cold room.

Ask about a contract
  • Arrival within 4 hof a breakdown call in Warsaw
  • F-gas leak checksat the intervals required by law, entered in the CRO
  • Periodic maintenancecleaning, parameter checks, report
  • Temperature loggingHACCP-compliant, alarms from controllers

Condensing unit not working? What to do before the technician arrives

These steps are safe and do not require opening the unit. Call us and we will handle the rest on site.

516 338 012
  1. 01Check that there is power and that the condensing unit's circuit breaker has not tripped.
  2. 02Do not keep switching the unit back on if the breaker keeps tripping: this can damage the compressor.
  3. 03Check that the outdoor condenser is not blocked by leaves, plastic film or snow.
  4. 04Take a photo of the controller showing the alarm code and temperature.
  5. 05Keep the cold room door closed so the goods hold their temperature for longer.
Who it is for

Who we work for

  • Shops and supermarketsCondensing units for back-of-store cold rooms, refrigerated cabinets and display cases.
  • Food service and cateringCondensing units for cold rooms, freezer rooms and blast chilling rooms.
  • Wholesalers and warehousesCondensing units for storage rooms, including multi-compressor racks.
  • Meat plants and food processingLow-temperature condensing units in freezer rooms and chilling rooms.
  • Cold chain logisticsCondensing units for warehouses and loading rooms.
  • Facility managersOngoing care of several sites under a single contract.
Process

How it works

  1. ColdBack technician in a cold room (visualisation)01ReportCall 516 338 012 or use the form with a photo of the controller.
  2. Switchboard with Carel controls02Diagnosis by phoneWe ask about symptoms and alarms and tell you what to do until we arrive.
  3. ColdBack service van (Volkswagen Crafter) at a store loading ramp, technician with a service case (visualisation)03Arrival with partsA van with spare parts. With a contract in Warsaw, within 4 h.
  4. Pressure measurement on a compressor during servicing04Repair and testWe fix around 80% of faults on the spot. Check of pressures and temperatures.
  5. Area condensing unit mounted outside a building05Report and recommendationsDescription of the fault, CRO entry, and what to do so it does not happen again.

Service area

We service condensing units in Warsaw and Masovia from our base in Majdan near Warsaw. Clients with a service contract in Warsaw get a response within 4 hours and 24/7 on-call service.

Contact us
FAQ

Frequently asked questions

How often should a condensing unit have a maintenance inspection?

We recommend an inspection at least once a year, ideally before summer, when the unit works hardest. Separately, the F-gas Regulation requires leak checks: every 12 months for 5-50 t CO₂ equivalent, every 6 months for 50-500 t, and every 3 months above 500 t. With a leak detection system, these intervals are doubled.

How can I tell a condensing unit is about to fail?

The most common signs are almost non-stop running, frequent switching on and off, a louder compressor, a hot condenser, ice on the evaporator and the room slowly reaching temperature. With these symptoms, call for service straight away, because a repair before a breakdown costs less than a new compressor and lost goods.

Is it worth repairing an old condensing unit?

It depends on the age of the unit, the condition of the compressor and the refrigerant. A unit running on an HFC refrigerant being phased out under F-gas Regulation (EU) 2024/573 can be expensive to service, because the refrigerant is harder and harder to get. After diagnosis we tell you plainly whether a repair makes sense or whether it is better to replace the unit with a new one using a low-GWP refrigerant.

Do you service condensing units you did not install?

Yes. We service condensing units from various manufacturers, including Bitzer, Danfoss, Copeland, Dorin, Frascold and Tecumseh, whoever installed them. On the first visit we check the condition of the unit and its documentation, including the CRO entry.

Can you come out at night or at the weekend?

Night, weekend and public holiday on-call service is available to clients with a service contract. We take other requests on working days from 8:00 to 18:00 and agree the visit time during the call.

Contact

Tell us what you need

We reply within one working day and prepare quotes within 48 hours. In a breakdown, do not write, call us.

ColdBack Sp. z o.o., Jaśminowa 2, 05-462 MajdanOffice: Mon-Fri 8:00-18:00 · 24/7 on-call service
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